Planning your rental should feel simple. Here are answers to the questions couples ask us most often.

How long is each rental?

Prices cover one wedding or event weekend. Choose your requested dates on the product page, and we’ll confirm the pickup or delivery arrangements after checkout.

How far in advance should I reserve?

Please book at least four days in advance whenever possible. For last-minute rentals, contact us to check availability. Additional rush charges may apply.

Where is free pickup?

Free pickup is available at our designated meeting location in central Montgomery. Your confirmation email will include the pickup details. The Wedding Arch Co is not operated from or located inside the meeting-site facility.

Do you offer delivery?

Yes. Delivery, setup, and retrieval cost $100 within 25 miles and $150 for locations 25–50 miles away. Availability may depend on your event date and location.

Does delivery include setup?

Standard delivery includes transporting the rented items, setting them up at the agreed location, and retrieving them after the event. Decorative styling beyond the add-ons included with your order is not included unless arranged in advance.

Can I add flowers, draping, an easel, or a second arch?

Yes. Available add-ons appear with each arch. Flowers and draping are $20 each. The easel with an elegant chalkboard is $40. Some arches also have a coordinating second accent arch for $45.

Are the flowers real?

No. Our floral add-ons are reusable artificial arrangements designed to provide a full wedding look without requiring fresh-flower care.

Can you build a custom piece for my wedding?

Absolutely—we love custom projects. We’re a father-and-son team that enjoys building one-of-a-kind pieces for weddings and events. Send us your idea, desired measurements, event date, venue, and inspiration photos, and we’ll prepare a custom quote.

What happens after I place my order?

You’ll receive an order confirmation by email. We’ll follow up to confirm your requested pickup or delivery time and any remaining event details.

What if my event is outdoors?

The renter is responsible for monitoring the weather and providing a safe location for the equipment. Arches must be properly secured and should not be used when wind or weather conditions make setup unsafe.

What happens if an item is damaged or returned late?

The renter may be responsible for repair, replacement, cleaning, or late-return costs as described in our Rental Agreement. Please report damage as soon as possible.

Can I cancel or change my reservation?

Contact us as soon as possible. Date or item changes are subject to availability and may involve additional charges. Cancellation eligibility and any refunds are governed by our Rental Agreement.